Year end wrap up, pedals, features, and more...

Greetings!

It’s been another eventful year here at the shop. More hardware, more designs, more features. This year we DOUBLED the base hard drive from 1tb to 2tb along with adding more software. We also rolled out a few more hardware features and improved compatibility on the back catalog. You should see the changelog, it’s extensive!

We’re always pushing to do more and improve, so thanks for sticking around with us! One great phrase that comes from the startup world is “talk to the customer, improve the product” and we really try to carry that out all the time. Making complicated machines with complex software requires dedication and commitment and we’re happy to provide all levels of service to achieve satisfaction.

PEDALS

For well over a year we’ve been dealing with vendor delays on pedals (our supplier is actually showing these with a 9/2024 ship date now!) so we found a giant lot of used pedals, bought those up, and have been in the process of refurbishing them. This involves disassembly, cleaning, new potentiometers and a fresh powder coating. Check out some pics of the process below. We’re still playing catch up on these things, but the good news is we’ll have plenty left over for future orders.

QOL Cabinet Additions

We’ve added a couple inset handles to the rear of the Colossus machines to make them easier to move around. We’ve also finally found some adequate swivel casters, being just the right size and rating to fit alongside the leg levelers to allow the cabinet to roll without the need for tipping or a dolly. It’s not just nice for you when you receive the cabinet, it’s nice for us in the shop too!

 
 

Coming soon…

The Falcon PC will get a refresh pretty soon. Something like i7 12th gen with a gtx3080. Similar price and with slighter faster speed than the current Falcon PC offering. PC parts are always churning so we have to refresh this periodically. Stock PC parts will remain the same for now.

Thanks again for your patronage. Happy Holidays from Paradox and see you in the new year!

LEAD TIMES AND SHIPPING

EDIT (Dec 2023): Previously published rates have seemed to come back down on white glove service, so shipping charges will remain as-is!

LEAD TIMES

We have increased the lead times on all cabinets while we’re catching up on backorders. Dec/Jan tends to be a little slower, production schedule will go back to normal around then. Also in Q1 ‘24 we’re rolling out some “in stock” options with standardized artwork, so stay tuned for that!

Reviews?

Why so few reviews on the store? We’re working on that.

The webstore has undergone lots of development in the last year and a half or so, including the ability to leave reviews. Well it’s been recently noted that the ability to leave a review is locked out after a number of weeks. Combine this with our typical lead time of 12+ weeks and most customers are locked out of submitting a review. We’re working on a work around so both new and previous customers can provide some feedback.


Keep an eye on the shop, we’re always improving the offering and adding options. Recently we’ve also added a Paypal option at checkout which means you can finance a game cabinet through them and make payments instead of paying in a lump sum. Invoicing is also available if you’d like to make an initial deposit or further customize your project. Reach out to us at contact@paradoxarcades.com for more info.

Main Drive Update

On FTL and FALCON models the standard drive is now switched from 1tb ssd to 2tb ssd. This includes some fresh content and of course the ever growing compatibility improvements for peripherals.

Changes from 1tb to 2tb drive include:

  • About 700 Vpin pinball games

  • More racing games

  • More laserdisc games

  • Tons of scripting and backend updates

Look for more details coming to the games page soon.